![]() ![]() ![]() Verify that the end user is associated with the Cisco Unified Client Services Framework (CSF) device in the end-user configuration in Cisco Unified Communications Manager.When the user reports that placing a call or receiving calls is not possible, verify the following configurations: For example, an end user is currently at the airport or hotel and uses Cisco Jabber with a VPN connection or mobile and remote access. ![]() The softphone mode is typically used when an end user is not in the office. ![]()
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